Terms & Conditions

Effective Date: January 1, 2024

1. Agreement to Terms

By accessing or using EEPIS, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, do not use EEPIS.

EEPIS provides secure, encrypted memory infrastructure. Your use of the service is conditioned upon your acceptance of and compliance with these terms.

2. Service Description

EEPIS offers:

  • End-to-end encrypted content storage
  • REM (Resource-Entity-Moment) memory architecture
  • Semantic search and knowledge graph capabilities
  • Mobile-first authentication via OAuth 2.1
  • Cross-platform synchronization (iOS, macOS, Android)

We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.

3. Account Creation and Security

3.1 Account Requirements

  • You must be at least 13 years of age to use EEPIS
  • You must provide accurate information during registration
  • You are responsible for maintaining device security
  • You must not share authentication credentials

3.2 Key Management Responsibility

Your mobile device generates cryptographic keys during setup. You are solely responsible for:

  • Securing your private encryption keys
  • Maintaining access to authorized devices
  • Backing up key material if device replacement is needed

CRITICAL: If you lose your private key, we cannot recover your encrypted content. EEPIS operates on zero-knowledge architecture. We do not possess key recovery mechanisms.

4. Acceptable Use Policy

4.1 Permitted Use

EEPIS is designed for personal memory management and knowledge organization. You may use the service for lawful purposes consistent with this design.

4.2 Prohibited Activities

You may not:

  • Upload illegal content or content that violates third-party rights
  • Attempt to circumvent security measures or access controls
  • Reverse engineer, decompile, or extract source code
  • Use automated systems to abuse service resources
  • Interfere with other users' access to the service
  • Distribute malware or malicious code through the platform
  • Violate export control laws or regulations

4.3 Content Responsibility

You retain ownership of your content. You are solely responsible for:

  • Ensuring you have rights to uploaded content
  • Compliance with applicable laws and regulations
  • Content accuracy and legality

Due to end-to-end encryption, we cannot proactively monitor content. We will investigate credible reports of terms violations.

5. Data and Privacy

5.1 Zero-Knowledge Architecture

EEPIS uses client-side encryption. We cannot access your decrypted content. See our Privacy Policy for complete details.

5.2 Data Retention

  • Active accounts: Data retained while account is active
  • Account deletion: 30-day grace period, then permanent deletion
  • Backups: Deleted account data purged from backups within 30 days

5.3 Your Rights

You have the right to access, export, modify, and delete your data at any time through the application or by contacting support@eepis.ai.

6. Service Availability and Support

6.1 Uptime Commitment

We strive for high availability but do not guarantee uninterrupted access. Scheduled maintenance will be announced with reasonable notice.

6.2 Service Limitations

  • Storage quotas may apply based on account tier
  • API rate limits prevent abuse
  • Processing time for large content may vary

6.3 Support Channels

  • In-app support for technical issues
  • Email support at support@eepis.ai
  • Security issues: security@eepis.ai

7. Intellectual Property

7.1 Your Content

You retain all rights to content you upload. You grant EEPIS a limited license to:

  • Store encrypted content on our infrastructure
  • Process content for features you enable (semantic search, entity extraction)
  • Generate embeddings and metadata for system functionality

This license terminates when you delete content or close your account.

7.2 EEPIS Property

EEPIS retains all rights to:

  • Software, algorithms, and system architecture
  • Trademarks, logos, and branding
  • Documentation and user interfaces

8. Fees and Payment

8.1 Pricing

EEPIS may offer free and paid tiers. Pricing information is available on eepis.ai and within the application.

8.2 Payment Terms

  • Subscription fees are billed in advance
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial billing periods unless required by law

8.3 Price Changes

We reserve the right to modify pricing with 30 days notice. Continued use after notice constitutes acceptance of new pricing.

9. Termination

9.1 Termination by You

You may terminate your account at any time through the application. Account deletion is permanent after the 30-day grace period.

9.2 Termination by EEPIS

We may suspend or terminate accounts that:

  • Violate these terms or acceptable use policy
  • Engage in fraudulent or illegal activity
  • Abuse system resources or interfere with service
  • Remain inactive for extended periods (with notice)

We will provide notice when possible, except for serious violations requiring immediate action.

9.3 Effect of Termination

Upon termination:

  • Access to the service is immediately revoked
  • You have 30 days to export your data
  • After 30 days, all data is permanently deleted

10. Disclaimers and Limitations of Liability

10.1 Service Provided "As Is"

EEPIS is provided without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 Limitation of Liability

To the maximum extent permitted by law, EEPIS shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data due to user error or device failure
  • Service interruptions or data breaches beyond our control
  • Damages exceeding fees paid in the preceding 12 months

10.3 Data Loss Disclaimer

You are responsible for maintaining backups of critical data. While we implement robust infrastructure, we cannot guarantee against all data loss scenarios. Use appropriate backup strategies for irreplaceable content.

11. Indemnification

You agree to indemnify and hold harmless EEPIS from claims arising from:

  • Your use of the service
  • Content you upload or share
  • Violation of these terms
  • Infringement of third-party rights

12. Dispute Resolution

12.1 Governing Law

These terms are governed by applicable law in the jurisdiction where EEPIS is registered.

12.2 Arbitration

Disputes shall be resolved through binding arbitration, except where prohibited by law. You retain the right to pursue claims in small claims court.

12.3 Class Action Waiver

You agree to resolve disputes individually, not as part of class actions or representative proceedings.

13. Changes to Terms

We may update these terms to reflect service changes or legal requirements. Material changes will be communicated via:

  • In-app notification at least 30 days before effective date
  • Email to registered contact addresses
  • Prominent notice on eepis.ai

Continued use after the effective date constitutes acceptance of updated terms.

14. Miscellaneous

14.1 Entire Agreement

These terms and the Privacy Policy constitute the entire agreement between you and EEPIS.

14.2 Severability

If any provision is found unenforceable, remaining provisions remain in effect.

14.3 No Waiver

Failure to enforce any provision does not constitute waiver of that provision.

14.4 Assignment

You may not assign these terms. EEPIS may assign terms in connection with mergers or acquisitions.

15. Contact Information

For questions about these terms:
Email: legal@eepis.ai
General inquiries: contact@eepis.ai
Security issues: security@eepis.ai